Frequently Asked Questions (FAQ)
1. What products do you sell?
We offer stylish and comfortable footwear for Men, Women, and Kids.
2. How can I place an order?
You can place an order by contacting us directly on WhatsApp. Simply send us the product details, and we will assist you with the ordering process.
3. What payment methods do you accept?
We currently accept payments through PhonePe, Google Pay, Paytm, and UPI.
4. Do you offer Cash on Delivery (COD)?
Currently, we do not offer Cash on Delivery.
5. How long does delivery take?
Delivery times may vary depending on your location. Most orders are delivered within 3–7 business days.
6. How can I check product availability?
You can contact us on WhatsApp or call us directly to check the availability of any product.
7. Can I exchange a product?
Yes, exchange requests are subject to product condition and availability. Please contact us for assistance.
8. How do I choose the right size?
Size information is provided on product pages. If you need help, contact us and we’ll guide you.
9. How can I track my order?
Once your order is dispatched, tracking details will be shared with you via WhatsApp.
10. How can I contact Zivovi Footwear?
📞 Phone/WhatsApp: +91 7905906556
We are always happy to assist you.